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Eloise | Women's Cozy Soft Knit Turtleneck Winter Sweater

Eloise | Women's Cozy Soft Knit Turtleneck Winter Sweater

Sale price$81.95 CADRegular price$117.95 Save 31%
  • Free shipping across Canada
  • 30 days to send it back
  • Buy 2 take 10% · 3 take 15% · 4+ take 20% off
Colour: Black
Size
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Ships by Sat 31 Oct Free Shipping

Halloween SaleUp to 50% off until 31 October.

Buy more, save more: 2 items -10% · 3 items -15% · 4+ items -20%, on top of sale prices.

The discount is applied automatically in your cart.

Description

A soft turtleneck keeps your neck warm when the cold sets in. This cozy sweater has a high collar and an easy, relaxed shape, so it stays comfortable from morning to evening.

Choose your usual size for a relaxed fit. Questions? Contact us at info@menazz.com.

Benefits

  • Warm around the neck: the high collar keeps out the chill.
  • Comfortable all day: the soft, gentle knit feels good against the skin.
  • Light but warm: easy to layer under a coat or jacket.
  • Keeps its shape wear after wear.
  • Pairs with trousers, skirts or jeans.
  • Available in 7 colours.
Size & fit
Size fit SmallTrue to sizeLarge

Between two sizes or not sure which to choose? Email us at info@menazz.com and we will help you pick the right size.

Details & care

Specifications

  • Style: Turtleneck sweater
  • Neckline: High collar (turtleneck)
  • Fit: Relaxed
  • Colours: Light Blue, Purple, Beige, Khaki, Black, Grey, Mustard
  • Sizes: XS, S, M, L, XL, 2XL

What's in the box

1 x Cozy Sweater for Women, Soft Turtleneck Sweater

Exchanges & returns

Changed your mind? You have 30 days after delivery to send it back. The item must be unused, in its original condition and in its original packaging.

If an item is faulty, damaged in transit, not as described or the wrong item, we cover the return postage. Your refund goes back to your original payment method within 10 business days after we approve the return.

Read our Refund Policy for all details.

Customer service

Questions about your order or this product? We are happy to help.

Email: info@menazz.com
Phone: +1 (647) 366-0320
Monday to Friday, 09:00 to 17:00 (ET)

View full details

Complete the look

Need help?

Frequently asked questions

Do you ship across Canada?

Yes. We ship within Canada only, to homes and businesses across the country. It is worth double-checking your delivery details at checkout, as that helps us avoid any hold-ups. We cannot deliver to PO Box addresses.

How long does delivery take?

We process orders within 2 to 3 business days, and delivery takes a further 4 to 9 business days on top of that, so roughly 6 to 12 business days in total. These are estimates, and the exact timing can shift depending on your province and which carrier handles your parcel. Deliveries to remote and northern communities can take longer. Full details are in our Shipping Policy.

What does delivery cost, and are taxes included?

Delivery is free on every order. There is no minimum spend and there are no hidden charges. All prices are shown and charged in Canadian dollars (CAD) and include all applicable taxes, so the amount you see at checkout is the total you pay. There is nothing further to pay on delivery.

Can I return an item if I change my mind?

Yes. Request a return within 30 days of delivery, provided the item is unused, in its original condition and back in its original packaging. You will find the full details in our Refund Policy. Your rights under the consumer protection legislation of your province or territory apply in addition to this.

Who pays for return shipping?

If you change your mind, you pay the return postage. We pay the cost of return postage when an item is faulty, damaged in transit, not as described, or when we have sent you the wrong item.

How long do refunds take?

Once your return reaches us and is approved, we process your refund to the original payment method within 10 business days. Keep in mind your bank or payment provider may need a little longer before the money appears on your statement.

What should I do if my order arrives damaged?

Contact us as soon as possible after delivery with your order number and some clear photos of the damage. We will take a look and offer a fair solution. We do not charge you for return postage on a faulty, damaged or incorrect item.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Maestro and UnionPay, as well as Shop Pay, Apple Pay and Google Pay. You will see the payment methods available to you at checkout, and every order is charged in Canadian dollars (CAD).

Is my payment information secure?

Yes. Every payment runs through trusted third-party providers over encrypted connections, and Menazz never keeps your full card details on its own servers. You can read more in our Payment Policy.

Where is my order right now?

Your tracking link is in the dispatch email we send when your parcel leaves us, and tracking can take up to 24 hours to become active. Our Track your order page explains what each stage means and what to do if tracking has not updated.

How can I contact customer service?

You can reach us using the details below, or through our contact page.

Phone: +1 (647) 366-0320
Email: info@menazz.com

Support hours: Monday to Friday, 09:00 to 17:00 (ET). Closed at weekends and on statutory holidays.

We aim to respond to your enquiries within 24 hours on business days.